100% Premium Quality Guarantee
Here at Swaggerty's Farm, we are committed to producing only the very finest premium pork sausage using the best ingredients.
If you would like to learn more about us, please visit us at swaggertys.com. If you're looking for grocers and meat markets near you who sell our products, you can map them here.
If you have commonly asked questions, perhaps you can quickly find an answer at our Frequently Asked Questions.
Simply put, we offer a 100% Premium Quality Guarantee on all collections of products sold and shipped from our Swaggerty's Farm headquarters here in the foothills of the Great Smoky Mountains. You can order with complete confidence. Swaggerty's products are sold in over 10,000 of the nation's top grocer, meat market, and food service establishments.
Should you experience any significant problems with carrier shipping or our shipping containers, please immediately take pictures that may support your claim and forward them to us. Reach out to us at email@example.com. Or, if you have an urgent issue with a quality-concern, please contact us right away at (865) 933-2625 and ask for our Quality Department.
You should rarely, if ever, have a shipping, container, or food temperature problem. Swaggerty's has been shipping perishable products throughout the region and across the U.S. for decades. And, shipping Carriers and Container manufacturers are providing the services and products designed to reach you safely within 3 days or less.
You can learn more about our Quality Control and Standards here, or read about our AA grade in BRC Food Certification here.
All collections of products shipped from Swaggerty's Farm will be shipped only via United Parcel Service (UPS), FedEx, or USPS carriers, and specifically only their respective options which guarantee delivery of our shipping containers within three (3) business days. Our shipping containers are designed for 1, 2, and 3-day delivery, including black ice.
We prepare and ship our collections, only on Tuesdays. Thus, all customers should be prepared to receive and refreeze or refrigerate all products in the container on the following Wednesday, Thursday, or Friday in which it is delivered.
If and when we foresee potentially disruptive forces or factors that may impact your delivery, we will reach out to you via phone and/or email to negotiate alternatives in good faith.
As always, Swaggerty's will do everything reasonable and possible to "make things right" with our 100% Premium Quality Guarantee should you ever experience a disruption in our high standards or best practices.